Refund and Returns Policy

Custom-Made Goods Return Policy

At HM Laser Accessories, all of our products are custom-made with precision and care. Due to the personalized nature of our items, we do not accept returns for reasons other than damage or material defects.

Return Eligibility

Returns will only be accepted under the following conditions:

• The item(s) received are damaged or exhibit material defects.
• The issue is reported within 30 days of the delivery date.

To initiate a return, please contact us at [insert contact email/phone number] with your order number, a description of the issue, and clear photographic evidence of the damage or defect.

Resolution

Once we have reviewed the claim, HM Laser Accessories reserves the right—at our sole discretion—to:

• Replace the affected component(s) free of charge, or
• Decline a full product refund if the issue can be reasonably resolved by replacing specific components.

We are committed to ensuring that every customer receives a product that meets our quality standards and will work with you to make it right in the event of a defect.

Non-Returnable Items

Custom-made goods cannot be returned for the following reasons:

• Change of mind
• Incorrect order details submitted by the customer
• Normal wear and tear

Thank you for your understanding and support of small-scale custom manufacturing.